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Valid Salesforce Certified-Business-Analyst Test Voucher, Certified-Business-Analyst Certification Dumps

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Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is an excellent certification for professionals seeking to demonstrate their expertise in business analysis techniques and tools in the Salesforce environment. It is a highly recognized certification in the IT industry and is ideal for those with a background in business analysis or project management. Candidates who pass the certification exam can showcase their skills and build their credibility in the industry.

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Certified-Business-Analyst Certification Dumps - Certified-Business-Analyst Valid Study Questions

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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

TopicDetails
Topic 1
  • Collaboration with Stakeholders: In this topic, aspiring business analysts learn about discovering activities based on the target stakeholders. They also get knowledge about pointing out important stakeholders and developing relationships with them. Lastly, the topic gives an understanding of moving from current state analysis to an agreed future state design.
Topic 2
  • Requirements: This section of the exam covers the comprehension of the differences between scopes, and user stories, how to attract and engage various stakeholders, and how to write details of requirements.
Topic 3
  • Customer Discovery: This topic is about exploring various strategies related to business objectives, various initiatives, and improving the current products in addition to describing the responsibilities of a Business Analyst. It also delves into the implementation lifecycle, assessment of the customer's Salesforce environment(s), and demonstration of Salesforce capabilities.

The Salesforce Certified-Business-Analyst Exam is designed to test the candidate's ability to apply various business analysis techniques and tools in the Salesforce environment. Certified-Business-Analyst exam consists of multiple-choice questions, and candidates have two hours to complete it. Certified-Business-Analyst exam is administered online, and candidates can take it from anywhere in the world. The cost of the exam is $200, and it is valid for two years.

Salesforce Certified Business Analyst Exam Sample Questions (Q155-Q160):

NEW QUESTION # 155
A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements.
Which document should the BA use?

  • A. RACI chart
  • B. User stories
  • C. Stakeholder analysis

Answer: C

Explanation:
Explanation
The document that the business analyst should use to identify the people who can describe the business problem and provide detailed requirements is stakeholder analysis. Stakeholder analysis is a technique that identifies and evaluates the people who have an interest in or influence on a project or initiative. It can help the business analyst understand who are the key stakeholders, what are their roles and responsibilities, what are their needs and expectations, how they communicate and collaborate, etc. A RACI chart is a document that defines and clarifies the roles and responsibilities of different stakeholders in relation to specific tasks or deliverables. It can help the business analyst manage stakeholder expectations and avoid confusion or conflicts. A user story is a document that captures a requirement or feature from an end user's perspective. It can help the business analyst communicate what needs to be done and why it matters. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/collaboratio


NEW QUESTION # 156
The business analyst (BA) at Universal Containers is meeting with business leaders to elicit and document functional requirements specifications related to its new Salesforce implementation. The BA will also document the functionality this system should provide so it can be developed into a work item.
What is the name of this documentation type?

  • A. Use case
  • B. User story
  • C. Business analysis plan

Answer: C

Explanation:
A user story is a type of documentation that describes what functionality a system should provide from a user' s perspective. It is written in simple language that anyone can understand and follows a standard format of
"As a [user role], I want [functionality], so that [benefit]". A user story helps to capture the user's needs and expectations from the system and provides a basis for developing test cases and acceptance criteria. A BA should use user stories to document the functionality that a system should provide so it can be developed into a work item. References: https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user- stories/write-user-stories


NEW QUESTION # 157
The business analyst (BA) at Universal Containers is also its primary system admin. The BA knows that version is mandatory when it comes to releasing.
What is the most efficient process for the BA to track the changes they are committing?

  • A. Metadata backups
  • B. DevOps
  • C. Agile planning

Answer: B

Explanation:
Explanation
DevOps is a set of practices that combines software development and IT operations to deliver software faster and more reliably. DevOps helps business analysts and system admins track the changes they are committing to Salesforce by using tools such as version control, continuous integration, continuous delivery, and testing automation.
References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/im
https://www.salesforce.com/products/platform/best-practices/devops/


NEW QUESTION # 158
Northern Trail Outfitters (NTO) has noticed that many customers are posting to social media about issues they are having with a new product. The services team is looking for easy ways to engage with these customers and resolve their complaints. During the first discovery meeting of the project, the business analyst (BA) hears that the VP of services and support wants to implement Omni-Channel for NTO's Service Cloud.
What should the BA do first to ensure the ongoing success of the project?

  • A. Configure a proof-of-concept demo within a sandbox environment to show the pros and cons of the requested solution.
  • B. Produce a gap analysis document that will show the ways the requested solution can solve the limitations of NTO's current system.
  • C. Encourage the project stakeholders to think of various ways to solve cases different before deciding on a specific solution.

Answer: C

Explanation:
The business analyst should encourage the project stakeholders to think of various ways to solve cases differently before deciding on a specific solution. This is because the business analyst should focus on understanding the problem or need that the project is trying to address, rather than jumping to a predefined solution. By exploring different options and alternatives, the business analyst can help the project stakeholders find the best fit solution that meets their requirements and expectations, as well as aligns with the project scope, budget, and timeline. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/customer-di


NEW QUESTION # 159
Cloud Kicks is a rapidly growing company and has just expanded its team to include a business analyst (BA).
The IT directory has asked the BA to use application Lifecycle Management (ALM) for all Salesforce development projects.
Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?

  • A. Plan
  • B. Test
  • C. Build

Answer: A

Explanation:
Explanation
The step of the application lifecycle management (ALM) cycle that requires the business analyst to study current business processes, gather requirements, and analyze them is plan. ALM is a process that helps manage changes to an application from planning to deployment and beyond. ALM has six steps: plan, develop, test, build release, test release, and release. The plan step is where the business analyst studies current business processes, gathers requirements, and analyzes them to understand what needs to be changed or improved in an application. The plan step also involves defining objectives, scope, budget, timeline, deliverables, roles and responsibilities for a project. The develop step is where developers create or modify code or declarative components based on the requirements gathered in the plan step. The test step is where testers verify that the code or declarative components work as expected and meet quality standards using various testing techniques and tools. The build release step is where developers package all code or declarative components into a release that can be deployed to other environments using various deployment techniques and tools. The test release step is where end users test the release in a sandbox or test environment to verify that it works as intended, and what was originally requested is actually being delivered. The release step is where the release is deployed to production and made available to end users.
References:https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-mod


NEW QUESTION # 160
......

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